As more apps flood the market, it becomes increasingly difficult to cut through the noise in order to appeal to users. But what triggers
mobile users to engage and stay active on their apps?
Mobile usage is increasing year over year, yet over three-quarters of users say they use less than 10 apps per day.
Most of us only use five of our mobile apps per day, yet we have 25 or more apps, often up to 50 on our phones.
It surveyed 1034 mobile users across the US in the last quarter of 2018, demographically representing the US population
Over half of users (56 percent) consider themselves to be rapid adopters of new technology, with more male respondents (37 percent) considering themselves to be early adopters compared to 17 percent of women.
Respondents reported using only a few apps on a daily basis, which is not surprising considering the number of apps installed on their phones. Over four out of five (84 percent) said they use less than 10 apps on a daily basis.
Interestingly, Generation Z show extremes of mobile app behavior. Two out of five (42 percent) use less than five apps per day, and 14 percent use over 20 apps each day – more than all of the other generations combined.
Men like an orderly phone, too. Over two thirds (69 percent) clean up their phones at least once per month. They sort apps into
Two-out-of-five men clean up their phones once per week – compared to under three in 10 (29 percent) of women.
Phone notifications often do not achieve their intended action. Over half of respondents (58 percent) said that
Weather notifications were the most opened overall, at 38 percent. Baby Boomers and rural users being the most responsive, at 52 percent and 45 percent, respectively.
Lack of relevance or notification importance was cited as being the most annoying aspect of notifications. Two-out of-five respondents said how annoyed they were. Baby Boomers and rural users the most annoyed, at 47 percent and 48 percent, respectively.
Throughout generations, users are interested in receiving more personalized experiences, and less annoying notifications. Context is important to receive a good app experience.
Creating an adaptable app that can recognize and personalize the experience should be top of mind for brands.
App developers need to create apps that stand out by understanding user context so they can add value that keeps users engaged.