Drift’s custom chatbots are a powerful tool that can revolutionize your sales and marketing conversations. Delays, images, video, audio, attachments, gallery lists, emojis, and persistent menus all come together to create a more human-like conversation flow. Quick replies and buttons simplify interactions, while free text input and location sharing enable natural language conversations. Email validation and phone number validation ensure data quality and accuracy. With Drift, you can qualify leads 24/7, book sales meetings, and route conversations to the right person. Their playbooks help you build a bot that books more meetings and generates more pipeline for your business.