RingCentral

FREE TRIAL
SUBSCRIPTION
10+ YEARS
MOBILE APP
DESKTOP APP
LIVE SUPPORT
3.5 out of 5

About

RingCentral is a leading provider of cloud-based communications and collaboration solutions for businesses. They offer a comprehensive suite of products including phone, messaging, video conferencing, contact center, and workforce engagement management. RingCentral has been recognized as a Leader in the Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) for 9 consecutive years. Their AI-powered solutions aim to make interactions smarter with features like real-time call notes, personalized conversation insights, and AI writing and translation. RingCentral also integrates with Microsoft Teams to provide reliable business calling, SMS, and fax within the Teams apps. Trusted by over 400,000 businesses worldwide, RingCentral’s solutions help customers across various industries increase customer satisfaction, first contact resolution, and cost savings.

Features

  • Unified Communications
  • Cloud Phone System
  • Video Conferencing
  • Team Messaging
  • Integrations
  • Multi-Site Management
  • Role-Based Access Control
  • Cost Center Management
  • Single Sign-On (SSO)
  • Call Queues
  • Automatic Call Recording
  • Analytics and Reporting
  • Disaster Recovery
  • Secure VoIP
  • Mobile Apps

Available On

Windows
Mac
Linux
Apple Store
Google Play
API

Pricing Information

Cards

Refund Policy

Ringcentral offers 30 days refund policy for their annual plans.
Free Tier
Free Trial
Unlimited domestic calling
SMS and MMS
IVR
Google, Microsoft integrations
Paid Plans
Core ($20 Per Month)
Unlimited domestic calling
SMS and MMS
IVR
Google, Microsoft integrations
Single sign-on
Visual voicemail
Real-time Quality of Service (QoS) Analytics
Unlimited AI-powered video meetings, up to 100 participants
AI meeting transcription, summaries, and insights
Developer platform, custom integrations, access to APIs
Advanced ($25 Per Month)
Everything from core
Auto call recording
Advanced call monitoring and handling
Multi-site management
Unlimited internet fax
CRM integrations (Salesforce, Hubspot, and 300+ apps)
Adoption and usage analytics with 6 months of storage
Archiver for cloud storage back-up
Custom roles and permissions
Ultra ($35 Per Month)
Everything in Advanced Plus
Customizable business analytics with 12 months of storage
Unlimited AI-powered video meetings, up to 200 participants
Device analytics and alerts
Unlimited storage for files and recordings

Videos

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CTPG2 Rating
Quality
Support
Usability
Value for money

Overview

Overall (0 out of 5)

Online Reviews

Herow Score

Herow Score: 
4.2 out of 5

Our editor's opinion about RingCentral

RingCentral's unified communications platform has been a game-changer for our business. The seamless integration of phone, messaging, video conferencing, and contact center features has streamlined our internal and external communications significantly. The standout feature for us has been the AI-powered capabilities, which have saved us time and improved the quality of our interactions. The real-time call notes and personalized conversation insights help us stay on top of important details, while the AI writing and translation features make it easier to communicate with our global partners. RingCentral's robust Microsoft Teams integration is also a huge plus, allowing us to leverage the platform we already use while benefiting from RingCentral's advanced telephony features. Overall, we highly recommend RingCentral to any business looking for a user-friendly, innovative, and reliable communications solution.
Quality
4 out of 5
Support
4 out of 5
Pricing
4 out of 5
User Interface
4 out of 5
AI Assistance
4 out of 5
Integrations
5 out of 5