Drag is a powerful collaboration and workflow management tool that seamlessly integrates with Gmail, transforming the familiar email interface into a centralized workspace for teams. The intuitive Kanban-style boards and shared inbox features make it easy to visualize tasks, assign emails, and communicate with colleagues, all without leaving the Gmail platform. While some users have noted a learning curve, especially for setting up automations, the majority of Drag's customers praise its ability to streamline their email-driven operations and boost overall productivity. With a range of helpful features like templates, tracking, and internal chat, Drag appears to be a valuable asset for businesses and support teams relying on Google Workspace. The tool's mobile accessibility and positive customer service feedback further solidify its position as a comprehensive collaboration solution within the Gmail ecosystem.