Smith.ai

SUBSCRIPTION
5+ YEARS
LIVE SUPPORT
5 out of 5

About

Smith.ai is a cutting-edge virtual receptionist and customer engagement platform that combines the power of AI-powered chatbots with human intelligence to provide seamless 24/7 customer support. With live-staffed web chat, businesses can engage with website visitors in real-time, capturing and qualifying leads, booking appointments, and integrating with their CRM systems. Customizable playbooks and AI-powered Q&A ensure that responses are coherent, accurate, and tailored to each business’s specific needs. Additionally, SMS messaging and text answering services allow for a comprehensive customer engagement strategy. Smith.ai’s month-to-month plans with no annual contracts and no setup or cancellation fees make it an attractive option for businesses seeking flexible and cost-effective solutions.

Features

  • Live agents 24/7
  • Web chats + texts
  • Unlimited AI-powered Q&A
  • Pay for relevant chats only
  • Chat transcripts
  • Custom branding & colors
  • Built by your website’s content
  • Mobile-friendly widget
  • Proactive chat
  • AI-enhanced playbooks
  • Personalized greetings
  • Online client dashboard
  • Chat insights & data
  • Sync to Google Analytics
  • Lead qualification & intake
  • Easy-to-install

Available On

Web Browsers
Windows
Mac
Linux
API

Pricing Information

Cards

Refund Policy

If you think Smith.ai is not for you, you can cancel your subscription within 14 days and get your refund amount.
Free Tier

No free plan/trial available for Smith.ai
Paid Plans
À La Carte ($10/chat)
Only pay for chats you need
2 custom programming hours
1 free CRM integration
Starter ($140 Per Month)
20 live chats
2 custom programming hours
1 free CRM integration
Basic ($300 Per Month)
50 live chats
5 custom programming hours
1 free CRM integration
Pro ($600 Per Month)
120 live chats
10 custom programming hours
1 free CRM integration

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CTPG2 Rating
Quality
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Overview

Overall (0 out of 5)

Online Reviews

Herow Score

Herow Score: 
4.5 out of 5

Our editor's opinion about Smith.ai

Smith.ai's AI-powered chatbot is an impressive tool that combines the power of machine learning with human-like conversation to provide a seamless customer experience. The chatbot's ability to understand natural language and provide accurate, context-aware responses is truly remarkable. Its integration with live agents ensures that even the most complex queries are handled efficiently, with the bot handing off to a human when needed. The customizable playbooks and AI-powered Q&A allow businesses to tailor the chatbot to their specific needs, ensuring that customers always receive relevant and helpful information. With its intuitive interface and robust features, Smith.ai's chatbot is a valuable asset for any business looking to enhance its online presence and customer engagement.
Quality
4.5 out of 5
Support
4.5 out of 5
Pricing
4.5 out of 5
User Interface
4.5 out of 5
AI Assistance
4.5 out of 5
Integrations
4.5 out of 5