
Ada CX is a cutting-edge AI–powered customer service automation platform that has powered over 4 billion interactions for leading brands like Wealthsimple, Verizon, and Square since 2016. As an AI-native company, they believe the future of extraordinary customer service is driven by AI, with the goal of resolving every customer interaction through their intelligent chatbot. Ada’s AI Agent can reason through each situation, considering past actions and context to deliver personalized resolutions in over 100 languages. Their easy-to-use platform allows support teams to quickly automate up to 70% of customer inquiries, saving millions of dollars for some of the world’s largest organizations. Ada is on a mission to make customer service extraordinary for everyone by providing AI-first solutions that meet customers where they are, whenever they need help.