ADA

FREE TRIAL
SUBSCRIPTION
5+ YEARS
LIVE SUPPORT
3.5 out of 5

About

Ada CX is a cutting-edge AIpowered customer service automation platform that has powered over 4 billion interactions for leading brands like Wealthsimple, Verizon, and Square since 2016. As an AI-native company, they believe the future of extraordinary customer service is driven by AI, with the goal of resolving every customer interaction through their intelligent chatbot. Ada’s AI Agent can reason through each situation, considering past actions and context to deliver personalized resolutions in over 100 languages. Their easy-to-use platform allows support teams to quickly automate up to 70% of customer inquiries, saving millions of dollars for some of the world’s largest organizations. Ada is on a mission to make customer service extraordinary for everyone by providing AI-first solutions that meet customers where they are, whenever they need help.

Features

  • GenAI-enabled Conversational Skills
  • Workflow Automation
  • Emotionally Intelligent
  • Omni-channel System
  • Integration with Enterprise Softwares
  • NLP-enabled System
  • Robust APIs
  • Multi-lingual Support
  • Adaptive Learning
  • Product Recommendations
  • Seamless Checkout Integration
  • Order Tracking
  • FAQ Automation
  • Personalization
  • Escalation to Human Agents

Available On

Web Browsers
Windows
Mac
Linux
API

Pricing Information

Cards

Refund Policy

Ada CX does not have a refund policy that is publicly disclosed.
Free Tier
Free Trial
14-Day Free Trial
No Free Plan Available
Paid Plans
Register on their official website to get pricing info.

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Overview

Overall (0 out of 5)

Online Reviews

Herow Score

Herow Score: 
4.5 out of 5

Our editor's opinion about ADA

Ada CX is a cutting-edge AI-powered chatbot tool that has garnered significant attention for its innovative approach to customer service automation. With its robust features and seamless integration capabilities, Ada CX has been praised for its ability to resolve over 70% of customer inquiries, freeing up support agents to focus on more complex issues. The tool's user-friendly interface and adaptive learning capabilities make it an attractive option for businesses seeking to enhance their customer experience. While some users have reported minor issues with the platform, overall, Ada CX has received overwhelmingly positive reviews for its ease of use, advanced AI capabilities, and comprehensive support.
Quality
4.5 out of 5
Support
4.5 out of 5
Pricing
4 out of 5
User Interface
4.5 out of 5
AI Assistance
5 out of 5
Integrations
4.5 out of 5