Tidio is a powerful customer service platform that helps businesses provide excellent support and boost sales with their cutting-edge tools. Their AI chatbot, Lyro, can resolve up to 70% of customer inquiries without human intervention, offering 24/7 support in multiple languages. Tidio’s live chat and helpdesk features allow real-time communication with visitors, user behavior tracking, and personalized discounts to increase sales. With automation Flows, businesses can proactively engage visitors, move leads through funnels, offer discounts, recover abandoned carts, and more. Tidio integrates with over 120 tools to simplify workflows, and is trusted by over 300,000 businesses to accelerate growth and enhance customer satisfaction and conversion rates.
Tidio
FREE TRIAL
FREE PLAN
SUBSCRIPTION
10+ YEARS
MOBILE APP
DESKTOP APP
LIVE SUPPORT
Features
Available On
Web Browsers
Windows
Mac
Apple Store
Google Play
API
Pricing Information
Cards
Refund Policy
Tidio doesnot offer any refunds on their subscriptions.
Free Tier
Free (Customer Service)
Live Chat
Ticketing
Social media integrations
Free (Lyro AI Chat)
50 free Lyro conversations
Social media integrations
FAQ upload
Paid Plans
Starter ($29 Per Month)
Basic analytics
Live visitors list
Operating hours
Live Chat support
Growth ($59 Per Month)
Up to 2000 Handled Conversations
Advanced analytics
Tidio power features
No Tidio branding (add-on)
Permissions
Tidio+ ($749 Per Month)
Custom branding
Multisite
Departments
Multilanguage
Open API
Lyro AI ($39 Per Month)
Up to 300 Lyro conversations
Website scraper
Lyro tasks
No Tidio branding (add-on)
Live Chat support
Tidio+ Lyro AI ($749 Per Month)
Custom branding
Multisite
Departments
Multilanguage
Open API
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Overview
Online Reviews
Herow Score
Our editor's opinion about Tidio
Tidio's AI chatbot tool stands out as a valuable asset for businesses seeking to enhance their customer support and engagement. With its user-friendly interface, Tidio allows users to set up chatbots in just a few minutes, making it accessible even for those with limited technical skills. The Lyro AI chatbot can handle a significant portion of customer inquiries autonomously, providing 24/7 assistance and helping to streamline operations. Users appreciate the customization options that allow them to tailor the chatbot's responses and appearance to match their brand. Additionally, Tidio's integration capabilities with platforms like WordPress and Shopify make it a versatile choice for various business needs. While some users have noted occasional limitations in advanced features and customer support responsiveness, the overall feedback highlights Tidio as a cost-effective solution that delivers solid performance for small to medium-sized businesses looking to improve their customer interaction strategies.
Quality
Support
Pricing
User Interface
AI Assistance
Integrations
