SugarCRM is a user-friendly customer relationship management (CRM) platform that streamlines interactions with your customers. Imagine having all your customer data, from leads to past purchases, in one central location. SugarCRM allows your sales, marketing, and support teams to collaborate effectively, automate tasks, and gain valuable insights to nurture stronger customer relationships and boost sales.
Features
Available On
Web Browsers
Apple Store
Google Play
API
Pricing Information
Cards
Paypal
Refund Policy
SugarCRM offers a 30-day window for new subscriptions to be cancelled for a full refund. After 30 days, refunds are unavailable; however, you can still cancel your subscription before the renewal date to avoid future charges.
Free Tier
No free plan/trial available for Sugar
Paid Plans
Essentials ($19 Per Month)
Account & contact management,
Lead & opportunity management,
Basic workflows,
Activity management,
Reporting & analytics,
Basic support.
Advanced ($85 Per Month)
Advanced workflows,
Omnichannel communications,
Pipeline management & analytics,
Forecasting,
Mobility,
Intelligent Lead & Opportunity Prioritization,
Standard support,
Mail & Calendar Integration,
3rd-party integrations.
Premier ($135 Per Month)
Guided selling,
Enhanced forecasting,
Geo mapping,
Data enrichment & news feed,
2x the storage,
Enhanced support.
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Overview
Online Reviews
Herow Score
Our editor's opinion about Sugar
SugarCRM is a robust and feature-rich CRM that has proven to be a valuable tool for many businesses. While it may not be the most user-friendly platform, its extensive customization options and advanced functionality make it an excellent choice for organizations with tech-savvy teams. The platform's ability to streamline productivity across marketing, sales, and customer service departments is particularly noteworthy. Additionally, SugarCRM's strong customer support and competitive pricing make it a worthwhile investment for companies looking to optimize their operations. Overall, while it may require some time to get used to, SugarCRM is a reliable and effective CRM that can help businesses achieve their goals.
Quality
Support
Pricing
User Interface
AI Assistance
Integrations
